Frequently Asked Questions
INFORMATION If you are having problems with your username and password contact the IT Help Desk.
On the Welcome page, under the My Courses title you will see a list of modules available to you.
INFORMATION If you are missing modules from your list, contact student support for your school of study:
- Aston Business School
- Engineering & Applied Science
- Languages & Social Sciences
- Life and Health Sciences: lhs-reception-support@aston.ac.uk
For more help take a look at our Blackboard Help pages.
Within your Blackboard module look for Readings from the left-hand menu, this will take you to your reading list.
The library has a whole host of services other than just reading lists, take a look at the Welcome to the Library Guide.
If you are looking for ssubject-specifichelp, take a look at the LibGuides.
You can also contact a member of library staff for help, take a look at the Information Specialist contact page for more information.
Generally, there are 2 types of lecture recordings, those made in Aston Replay/Panopto which are normally of in-person teaching sessions in a classroom or lecture theatre or those made in Collaborate of webinar/online sessions. They are accessed in different ways.
Aston Replay/Panopto recordings can be viewed in two ways:
- Browse to your Blackboard module and look for Aston Replay in the left-hand menu.
- Alternatively, log into Aston Replay directly using your Aston username and password and use your module code or keywords to search the site.
Take a look at our Viewing Lecture Captures Guide.
Collaborate recordings can be viewed through the Collaborate Webinars link in the left-hand menu of your Blackboard module.
Take a look at our Find the recording of your Collaborate session Guide.
Please take a look at this guide from the Unversity of Derby on creating videos using your mobile device.
To find your engagement level visit MyEngagement and log into your account using your usual credentials.
If you can’t find it contact your module tutor.
You should think of the two guides below as the basic submission process, however depending on your school of study there might be other specific submission instructions that you should adhere to:
Any grades that you see outside of My Aston Portal (MAP) should be thought of as provisional. Only final Exam Board approved grades will appear in MAP.
Feedback and provisional grades can be accessed in Blackboard for both Turnitin and Blackboard Assignments.
- For Turnitin, take a look at the Accessing Feedback Studio Guide and the Feedback Studio Overview.
- For Blackboard Assignments, take a look at the My Grades Guide.
The Blackboard App for Students is now available.
What tool are you trying to use?
Accessibility Tips and Alternative Formats
Help and advice to improve your experience of using Aston’s learning technologies.